Personal Training

Policies

Payment – All packages must be paid in full before beginning with the Trainer.

Attire – Closed toe, indoor athletic footwear.

Refunds – We provide refunds for medical reasons (all amounts are prorated for the remaining sessions in your package).

Cancellation – Any sessions cancelled with less than 24 hours' notice or not attending a session booked with a Trainer will result in that session being charged at full price.

Medical Screening – All Personal Training clients must complete a medical screening questionnaire (PAR-Q) before working with a Trainer. On occasion a client may need to visit their physician or physiotherapist to complete additional screening forms. Any expenses incurred during this process are the responsibility of the client.

Statutory Holidays – Trainers are not available on statutory holidays.

Package Types – In the event a training situation changes, clients may be required to change the training package they have purchased. Example, if training as a group of 3 and a group member drops out, the 2 remaining clients would need to be re-registered at the group of 2 package rate.

Package Expiry – All packages (with the exception of the 3 and 6 month Flex Programs) have a 12 month expiry date from the date of registration.

Terms – Talisman Centre does not permit outside personal trainers access to the facility with their clients for liability and legal purposes. If you wish to facilitate the service of using a personal trainer within the confines of the building, it must be with one of our highly qualified and certified trainers, pertaining to our own industry standards.