Did you know?
  • Our roof is ten storeys high. You would have to stack five Tyrannosaurus Rex one on top of the other in order to reach the top!
  • Talisman Centre’s area is 30,902 square metres, which would take a little over 85 million pennies (laid flat) to completely cover.
  • We have 735 lockers!
  • We have over 700 pieces of equipment!
  • Combined, our sport partners boast 3,840 athletes!
  • Talisman Centre is the most visited sport and wellness facility in Canada, and second-most visited in all of North America!
  • We've helped train 27 Olympic, Paralympic and World medalists!
  • Our famous track has been completed over two million times!

Click here to download our "Frequently Asked Questions" PDF (April 2009)

Click here to download our updated Facility Enhancement Project Timeline (Feb. 2009)


Frequently Asked Questions: April 2009

Please note that information in this document was accurate at the time it was written, but is provisional and subject to change.

What is happening to Talisman Centre in 2010? Talisman Centre’s Board of Directors (The Lindsay Park Sports Society), has approved the operation of the two annexes, (the buildings on either side of the tented portion of Talisman Centre), in 2010. The business model upholds Talisman Centre’s dual mandate of being a training centre for our sport partners and a public facility for the citizens of Calgary. By closing the tented portion of the facility, the facilities are reduced by 60%. The expectation is that Talisman Centre will continue to offer a quality customer experience.

How long will the roof enhancement project take? We are anticipating that it will take from January 1st, 2010 until December 31, 2010. As of December 31st, 2009, the aquatic portion of Talisman Centre’s main building will be closed in preparation for the construction phase of the Facility Enhancement project. The dryland portion of the main structure will remain open until February 28th, 2010, including gyms 1, 2 and 3, childcare, the main track and our locker rooms. After February 28th, the dryland portion will close, and the annexes alone will remain open. There will be no Executive Locker Service available after February 28, 2010, though Management is looking into working with other facilities for this period. The Café Santé operations will be suspended for 2010.

What programs and services will be ending in preparation for construction? The following programs and services will be ending for a period of time in preparation for construction and the reduction of space:

Ending June 2009
i. Preschool for Active Living
ii. Campus Calgary
iii. School Swim lessons

Ending December 2009
i. Registered Programs including:
Badminton
Kids Triathlon
Kickboxing
Gymnastics
Volleyball
Pre & post natal gym & aquatic classes
Shallow water aquatic group fitness classes
Pilates and Training in Motion
School/Dryland lessons

Ending February 28, 2010
i. Childcare
ii. Group Fitness classes will be reduced and times altered from the current schedule during construction
iii. Sport & Conditioning for large sport groups will be limited
iv. Executive locker service
v. Café Santé

What spaces will be available once the whole main tent is closed in 2010? Aquaplex
  • 1 Customer Service Desk Entrance
  • There will be a temporary access point to the pool deck
  • Wheelchair access to the pool deck will be via an alternate accessible entrance
  • Foundation Lounge (various usages are being considered – ie. Dry locker room, cardio deck, program space)
  • 50m pool – will be allocated as 2 x 25m pools
  • 20 person hot tub
  • Temporary locker rooms (details still to be determined)
Dryland
  • Temporary entrance with vestibule
  • 1 Customer Service Desk
  • Fitness Centre
  • Gyms 4 & 5
  • Alternative locker rooms (details still to be determined)
  • LifeMark Health will continue to operate
What Programs and Services will be running in 2010? During 2010 a limited number of programs and services will be offered that can be best accommodated in the space remaining open. Exact class times and locations will be available in June 2009 online at www.talismancentre.com. This list is subject to change depending on final space allocation details:
  • ETS
  • Triathlon
  • Personal Training
  • Group Exercise (reduced Dryland & Aquatic Group Exercise offering)
  • Schools Groups (if space is available for rent), Summer Daycamps (if space and resources are feasible)
  • Nutrition Services (available on a contract basis)
What locations will programs and services utilize in 2010? Will I be able to train with my personal trainer? We are currently examining all areas that will remain open in 2010 and the weight loads, occupancy numbers and actual layout to see what space would be best suited for each program and service. Exact details won’t be known until June 2009 & will be available on this page.

What will happen to Talisman Centre staff? By closing the tented portion of Talisman Centre, our facility is effectively reduced by 60%. With the reduction in space comes a reduction in the number of available positions. We value our talented employees, but we simply could not keep all of them when we have such a reduction in space. Our Human Resources department is working to ensure the transition is smooth, and to help employees find other employment. We will need a full complement of employees when the facility opens again in 2011.

What will happen to my membership and / or personal training sessions during 2010? Talisman Centre will have space available for use during 2010. Members are welcome to choose what they would like to have happen to their memberships at Talisman Centre.
  1. Continue to use the facility. The two annex buildings of Talisman Centre will be open, and your membership will still be valid through 2010. We'd love to have you!
  2. If a customer feels that they will not be able to use Talisman Centre's two annex buildings during the facility enhancement, they can opt for a refund or a pro-rated membership that will last until the facility closes in 2010.
  3. Alternatively, members who wish to do so may “freeze” their membership, locking in the 2009 rates, and then “un-freeze” the membership when Talisman Centre's main building re-opens in 2011.
Will the Partner Exchange Program be in effect during 2010? Unfortunately, we are unable to offer Partner Exchange in 2010. Other facilities are operating at capacity, and will likely be unable to accommodate the additional load.

Is there still an opportunity to work out with a trainer (and preferably the trainer that I had already) in the new parts when the roof is closed? Yes, we will be offering personal training during this time. During 2010 we will have a reduction of space and also a reduction of employees. We will continue to offer personal training, however not all the trainers will be employed during this time. If you trainer isn’t here in 2010 we will pair you up with another trainer or refund your remaining training sessions.

What will the changerooms be like in 2010? Will there be showers? We are exploring several options for temporary locker rooms during construction. The Executive Locker Rooms will remain open until February 28th, 2010. There will be basic showers available, and a final decision on what that will look like will be made by June, 2009.

What will the hours of operation be like from January 1, 2010 until December 31, 201 For the time being, we are planning to continue offering the same hours of operation as we do curently. However, we are exploring the implementation of seasonal hours in 2010, depending on the demand and the annex in question.

What will the parking be like in 2010? Parking will be substantially reduced from our current 595 stalls in order to accommodate the trailers and equipment required by our construction crews. We are exploring alternative parking arrangements.

What are Talisman Centre’s plans for getting loyal members back in 2011? Of course, we hope they don’t leave! But in 2011, everyone will have a reason to come back to Talisman Centre. We’re still in the planning stages, but in addition to a new roof, there will be other enhancements and improvements anticipated for 2011 that will prove once again that Talisman Centre is Calgary’s best facility for sport and wellness.


Facility Enhancement Key Messages - October 2009

What we currently know (October 2009)
Please note that information in this document was accurate at the time it was written, but is provisional and subject to change.

  • In May 2008, the City of Calgary approved 41.5 million dollars for Talisman Centre's roof replacement. Depending on additional funding, Talisman Centre will see improvements to building temperature/climate, as well as upgraded lighting and remodeled locker rooms, among other enhancements. The lifespan of the new roof will be 30-plus years.
  • The closure of the main tented structure of Talisman Centre is scheduled for January 1st, 2010, and is slated to last until December 31st, 2010.
  • We are operating under the assumption that the tented portion of Talisman Centre will be closed during 2010, while the two annexes remain open. (These annexes are the two buildings on either side of the tented portion of Talisman Centre. These areas include a 50-metre swimming pool, two gyms, the Profile Room, cardio and weight training area, office space, LifeMark Health, and a 20-person hot-tub).
  • A Construction Manager has recently been hired from Dominion Construction, and is currently reviewing various options for moving forward. His primary concern is the safety of the staff and the public during construction. We anticipate a construction timeline will be ready by January 2009.
  • The Lindsay Park Sports Society (LPSS), the not-for-profit group that governs Talisman Centre, is currently discussing the details for our business continuation through 2010. They are hoping to have the final details in place this spring (2009).
  • The LPSS Board will evaluate the impact that a partial facility closure will have on our employees, our customers and our sport partners. Once the Board has finalized business continuation details (spring 2009), the plan will be communicated to employees, customers, sport partners, volunteers, vendors and sponsors as soon as possible.
  • Recent employee and customer surveys indicate a high percentage of loyalty and satisfaction. Talisman Centre values its employees and its customers, and looks forward to making the facility an even better place to be in 2011.
  • A portion of the parking lot will be used as a staging area by our construction crews, and we anticipate that only 120 stalls will be available for use. (Down from our current total of 520.)


Project Summary: 2010 Talisman Centre Roof Replacement

The Facility
Talisman Centre is celebrating its 25th anniversary this year. On average, 4,000 to 5,000 Calgarians use the Talisman Centre every day, making it one of the most widely used multi-sport complexes in North America (about 1.5 million visits per year). Current daily facility users range from Olympic caliber athletes, to moms and tots, to students, to downtown workers, to seniors. A renewed Talisman Centre will be a key recreation facility for an estimated 40,000 new residents and 60,000 additional day commuters expected to be coming to the Centre City by 2035.

Ownership and Operations
The City of Calgary owns Talisman Centre and is contractually obligated to replace the roof. The Talisman Centre is independently managed and operated by the not-for-profit Lindsay Park Sports Society, just as it has been since its grand opening in 1983.

Talisman Centre generates about 92 per cent of its revenues through membership sales, rentals and other services. It also receives an annual operating grant from The City of Calgary. In 2007, that grant was $736,000. In 2006, it was $715,000. The City of Calgary’s annual grants are used to help cover a portion the facility’s annual $1.3M utility bill.

Talisman Energy Inc. neither owns nor operates Talisman Centre. Rather, Talisman Energy bought the naming rights to the facility in exchange for a $10-million sponsorship, a decision approved by City Council in 2002. Funds from this sponsorship augment the facility’s staff and operating costs with $500,000 each year for 20 years.

Need for a New Roof
The existing roof at Talisman Centre is 25 years old this year and is outliving its life expectancy well. The current roof is still structurally safe. However, an engineering team has recommended a roof replacement no later than 2010 to avoid expensive, unplanned shutdowns.

In 2007, eight re-roofing options were presented to Council’s Standing Policy Committee on Community & Protective Services in 2007. These options included new types of roofs, including metal and concrete, as well as building new structures over the existing roof. At that time, Council members on that committee directed The City of Calgary to conduct a more detailed study on the costs of replacing the Talisman Centre roof, and report back with results in 2008.

Since then, a multidisciplinary team of engineers studied the project from several angles – cost, quality, longevity and environmental, operational and customer impacts. This team of engineers, from the firm A.D. Williams, determined the best re-roofing option is a “Nanogel” insulated fabric roof that looks similar to the existing structure. The proposed roof will provide superior insulation and allow much more natural daylight into the building compared to the existing roof system.

Committee Report
The results of the engineering study was reported back to the Community and Protective Services committee on Wednesday, May 7, 2008.

The May 7 committee report recommended the Nanogel-insulated roof option. Funding was subsequently approved by Council, and the new roof will be installed in 2010. The lifespan for the new roof is estimated to be 30-plus years, until at least 2040.

The estimated cost of the recommended roof replacement option is $39.4M, including cost escalations leading up to 2010. In addition, the May 7 report recommended another $5.1M be invested in energy efficiency upgrades (solar wall, boiler re-piping, lighting replacements and more). These upgrades would help reduce both energy costs and greenhouse gas emissions over the 30-plus years.

Combining the recommended new roof system and energy upgrades, the total project’s estimated cost is $44.4M, including cost escalations leading up to 2010. Of this total, the City’s contribution will be $41.5M along with the Talisman Centre’s contribution of $2.9M to cost share the energy efficiency upgrades.

Recommended 2010 Shut Down
A 9-to-12-month shut down of the middle, tented portion of the Talisman Centre is being recommended in 2010. This construction process will require massive cranes and other heavy equipment on site. The closure will be a short-term inconvenience; however the result will be extending the life of this popular facility for another 30-plus years.

Talisman Centre is currently working on a business interruption strategy for 2010. For example, the two annex buildings will remain open to members and sport partners, use of the Stanley Park outdoor 25-metre pool will be considered, and other satellite facilities are being explored to house some programs and fitness equipment that members would have access to.

Member exchange agreements are also either in place or will be worked out with other recreational facilities in Calgary. These agreements will provide members with access to other local facilities.

Escalating Costs

The estimated cost of the new roof itself is higher than the $25M-to-$30M estimate presented in Spring 2007 to Council’s Community & Protective Services committee. The higher cost of this year’s estimate is due to:
• rising construction costs in Calgary that continue to increase by 1.5% to 2% every month;
• the need to replace Talisman Centre’s existing mechanical and electrical systems to eliminate cold-weather-related roof condensation that leads to partial facility shutdowns (most recently in January 2008);
• the opportunity to also address energy efficiency upgrades and timely life cycle needs while the facility is shut down during the roof replacement in 2010.

The Cost in Context
The Talisman Centre originally cost $28M to build in 1983. Today, it would cost about $222M in 2008 dollars to construct and equip a more traditional, box-shaped structure on the same site. The construction period for a new building would also require at least a two-year closure.

Together with upgraded mechanical, electrical, ventilation, lighting, and heating systems, engineers anticipate the new proposed roof will cut existing energy usage at the Talisman Centre by almost a third, lowering operating costs by 11 to 15 per cent, which at current prices, would most likely add up to millions over the roof’s 30-plus year life span.

Proposed Roof Materials
A new high-tech insulating material called Nanogel will provide superior insulation and translucency, significantly reducing artificial light hours and permanently restoring the bright, naturally-lit interior that made Talisman Centre one of Canada’s most unique facilities when it first opened in 1983.

Nanogel aerogel is a light weight, nanoporous, translucent insulating material that was first discovered by scientists in the 1930s. Its appearance is sometimes described as “liquid smoke.” More recently, Nanogel has been commercialized for intense insulation applications such as NASA’s Mars Rover, deep sea pipelines and roofing material.

The Talisman Centre’s proposed fabric roof will include layers of translucent Nanogel inside two layers of an extremely durable, translucent and weather-resistant fabric. The fabric roof includes a Teflon-like substance called PTFE. Working together, the Nanogel insulation and PTFE fabric will improve energy efficiency within Talisman Centre and provide significant energy and cost savings over the next 30-plus years.

Contacts:

The roof replacement project:
Call: 3-1-1
E-mail: 3-1-1contactus@calgary.ca

Talisman Centre customer/operations inquiries:
Call: 403-233-8393
E-mail: info@talismancentre.com

Media inquiries on the roof replacement to:
Dennis Urquhart, Communications
Community Services & Protective Services
The City of Calgary
ph: 403-268-2912

Media inquiries on Talisman Centre operations:
Robin Mitchell
President & Chief Operating Officer
Talisman Centre
ph: 403-233-8393


More Questions about the 2010 Roof Replacement

Please note that The City of Calgary owns Talisman Centre, but does not operate it. For questions about Talisman Centre’s operations or what options will be available to current and future members in 2010, please contact the Talisman Centre at: 233-8393, e-mail: info@talismancentre.com or visit their customer service/information desk.

Is the current roof safe? Will it last until 2010? Yes. The existing roof is still structurally sound. It is 25 years old and outliving its life expectancy well. However, an engineering team has recommended the roof replacement no later than 2010 to ensure its future integrity and avoid expensive, unplanned shutdowns.

What, exactly, has Council approved? Council’s Standing Policy Committee for Community and Protective Services has approved $41.5M capital appropriation for the roof replacement. The project was subsequently passed by full Council on May 12. The expectation is that City Administration will report back to Council no later than September 2009 on final tender costs and opportunities to achieve energy efficiency improvements.

The design option that has been approved is a sealed roof system with two layers of outer fabric covering an insulating layer of Nanogel. This solution will enhance insulation to a rating of R8-to-R12, allow more natural light, and maintain the iconic look of the current roof. Further analysis confirms that the third critical roof performance issue, severe condensation, results from ineffective airflow over the roof fabric during cold weather. An improved mechanical system to dehumidify the underside of the proposed Nanogel fabric is recommended to address this issue.

What is being done to communicate the shut down to Talisman Centre staff, members and sport partners? That process is already underway. Talisman Centre staff, members, sport partners, vendors and other stakeholders are receiving, and will continue to receive, timely updates as key decisions are made on this project.

What the heck is Nanogel? Nanogel aerogel is a light weight, nanoporous, translucent insulating material that was first discovered by scientists in the 1930s. Its appearance is sometimes described as “liquid smoke.” More recently, Nanogel was commercialized for intense insulation applications such as NASA’s Mars Rover, deep sea pipelines, and roofing material.

The Talisman Centre’s proposed fabric roof will include layers of translucent Nanogel inside two layers of an extremely durable, translucent and weather-resistant fabric. The fabric roof includes a Teflon-like substance called PTFE. Working together, the Nanogel insulation and PTFE fabric will improve energy efficiency within Talisman Centre and provide significant energy and cost savings over the next 30-plus years.

Why didn’t you decide to just build a new Talisman Centre? The 2007-08 engineering study included an estimate on the cost of a new building. To demolish the current facility, rebuild a more traditional box-style building on the existing site and re-equip it, the cost was estimated to be approximately $222M (in 2008 dollars). The construction period for this type of new building, or any significant change to the structure, would also be closer to a two-to-four year project, requiring a much longer facility shut down. This type of project would also require the construction of a parkade, as per building code requirements.

Why didn’t you decide on a more traditional roof, like metal, concrete or asphalt? These options would be much more expensive. They would require expensive structural changes and additional code requirements. These options would also require a much longer shut-down period of the facility.

How will the proposed new roof clean Calgary’s air? The fabric roof will feature a titanium dioxide coating. This coating will help keep the roof white and will clean off dirt. According to the manufacturer, this coating on a 15,000-square-metre roof will help clean Calgary’s air by neutralizing the exhaust of 39 cars. Titanium dioxide works by using its catalytic properties to remove nitrogen oxide from the air and then breaks it down into more environmentally benign substances.

Why doesn’t Talisman Energy pay for the roof replacement? Talisman Energy Inc. does not own Talisman Centre. Rather, Talisman Energy bought the naming rights to the facility in exchange for a $10-million sponsorship, a decision approved by City Council in 2002. Funds from this sponsorship augment the facility’s staff and operating costs with $500,000 each year for 20 years. The City of Calgary built the facility in 1983 and is contractually obligated to fix the roof. Though owned by the City of Calgary, the facility is managed and operated by the non-profit Lindsay Park Sport Society.

If you have any questions about the 2010 roof project, please contact:

Robin Mitchell


President & Chief Operating Officer
Phone: 403.355.1231
Email: rmitchell@talismancentre.com

Any specific or technical questions related to the facility upgrade project, can be directed to the City of Calgary by calling 3-1-1.






Hours
Mon - Fri 5am - 11pm
Saturday 6am - 10pm
Sunday 7am - 10pm
Holiday hours are 7am - 10pm. No registered classes on statutory holidays.
 


2225 Macleod Trail S.
Calgary AB T2G 5B6
Ph. (403) 233-8393
Fx. (403) 262-1001