You’ll really love volunteering here!

Employee expertise, leading-edge technology, innovative programming, training,

entrepreneurial business practices, fitness, healthy lifestyles, competition, and

personal bests – Talisman Centre represents all of these goals and more.

Service Centre Volunteers

The volunteer program is committed to supporting Talisman Centre’s mission by recruiting and coordinating volunteers with unique skills and abilities. The volunteer program provides volunteers with a meaningful experience full of fun, challenge, and variety.

Responsibilities

ƒ Assist our customers in a sincere, professional, and courteous manner and, whenever possible, going the extra mile to ensure satisfaction

ƒ Maintain a high standard of service at all times

ƒ Have a strong knowledge of products and services available at Talisman Centre

ƒ Understand various aspects of the business including a strong knowledge of facility layout, programs, day sheets, public and special events schedule, hours of departments and leaseholders

ƒ Conduct facility tours

ƒ Assist customers to their destinations

ƒ Handle incoming telephone calls and if necessary, direct to appropriate individuals

ƒ Work in a fast paced environment in a professional manner

ƒ Stock promotional Talisman Centre materials/merchandise

ƒ Inventory lost and found items

ƒ Monitor customer entry into facility

ƒ Aiding staff during special events

ƒ Other administrative duties as required (envelope stuffing, folding brochures, photocopying, etc.)

Qualifications

You are a high-energy individual who thrives in a dynamic environment. You have a high-school diploma/

G.E.D. and have at least one year of solid customer service experience. You must possess excellent public contact skills, strong organizational and communication ability, and outstanding telephone etiquette. Previous volunteering experience, related customer service experience and knowledge in physical fitness would be an asset while a positive attitude and enthusiasm is essential. Your proven track record working independently and in a team environment will ensure your success.

Terms

ƒ You may be required to stand for up to 2-3 hour shifts

ƒ Day, evening, and weekend shifts are available (flexibility to include availability on short notice)

ƒ General membership at our sport and wellness facility is included when you contribute a minimum of 16 hours per month

If this opportunity interests you, please submit a cover letter and resume or Volunteer Application form to Talisman Centre Human Resources via:

  • E-mail: employment@talismancentre.com
  • Fax: (403) 262-1001, or
  • Mail: 2225 Macleod Trail South, Calgary, AB T2G 5B6
  • No telephone inquires please. Only those being considered for interviews will be contacted.