Employee expertise, leading-edge technology, innovative programming, training,
entrepreneurial business practices, fitness, healthy lifestyles, competition, and
personal bests – Talisman Centre represents all of these goals and more.
The volunteer program is committed to supporting Talisman Centre’s mission by recruiting and coordinating volunteers with unique skills and abilities. The volunteer program provides volunteers with a meaningful experience full of fun, challenge, and variety.
Assist our customers in a sincere, professional, and courteous manner and, whenever possible, going the extra mile to ensure satisfaction
Maintain a high standard of service at all times
Have a strong knowledge of products and services available at Talisman Centre
Understand various aspects of the business including a strong knowledge of facility layout, programs, day sheets, public and special events schedule, hours of departments and leaseholders
Conduct facility tours
Assist customers to their destinations
Handle incoming telephone calls and if necessary, direct to appropriate individuals
Work in a fast paced environment in a professional manner
Stock promotional Talisman Centre materials/merchandise
Inventory lost and found items
Monitor customer entry into facility
Aiding staff during special events
Other administrative duties as required (envelope stuffing, folding brochures, photocopying, etc.)
You are a high-energy individual who thrives in a dynamic environment. You have a high-school diploma/
G.E.D. and have at least one year of solid customer service experience. You must possess excellent public contact skills, strong organizational and communication ability, and outstanding telephone etiquette. Previous volunteering experience, related customer service experience and knowledge in physical fitness would be an asset while a positive attitude and enthusiasm is essential. Your proven track record working independently and in a team environment will ensure your success.
You may be required to stand for up to 2-3 hour shifts
Day, evening, and weekend shifts are available (flexibility to include availability on short notice)
General membership at our sport and wellness facility is included when you contribute a minimum of 16 hours per month