A New Roof (and more!) in 2010

As you may have heard, we're getting a new roof in 2010, but don't worry: it's business as usual until then! In the meantime, we have tried to anticipate any question you might have about Talisman Centre's facility enhancement project. If your question is not answered below, please contact us, and we'll be happy to answer your question. If your question is more specific or technical, you may direct your question to the City of Calgary by dialing 3-1-1, where representatives will be pleased to answer any inquiry you may have.
  • Give me the basics - what do I need to know?
    The following is what we currently know (as of October 2008):
    • In May 2008, the City of Calgary approved 41.5 million dollars for Talisman Centre's roof replacement. Depending on additional funding, Talisman Centre will see improvements to building temperature/climate, as well as upgraded lighting and remodeled locker rooms, among other enhancements. The lifespan of the new roof will be 30-plus years.

    • The closure of the main tented structure of Talisman Centre is scheduled for January 1st, 2010, and is slated to last until December 31st, 2010.

    • We are operating under the assumption that the tented portion of Talisman Centre will be closed during 2010, while the two annexes remain open. (These annexes are the two buildings on either side of the tented portion of Talisman Centre. These areas include a 50-metre swimming pool, two gyms, the Profile Room, cardio and weight training area, office space, LifeMark Health, and a 20-person hot-tub).

    • A Construction Manager has recently been hired from Dominion Construction, and is currently reviewing various options for moving forward. His primary concern is the safety of the staff and the public during construction. We anticipate a construction timeline will be ready by January 2009.

    • The Lindsay Park Sports Society (LPSS), the not-for-profit group that governs Talisman Centre, is currently discussing the details for our business continuation through 2010. They are hoping to have the final details in place this spring (2009).

    • The LPSS Board will evaluate the impact that a partial facility closure will have on our employees, our customers and our sport partners. Once the Board has finalized business continuation details (spring 2009), the plan will be communicated to employees, customers, sport partners, volunteers, vendors and sponsors as soon as possible.

    • Recent employee and customer surveys indicate a high percentage of loyalty and satisfaction. Talisman Centre values its employees and its customers, and looks forward to making the facility an even better place to be in 2011.

    • A portion of the parking lot will be used as a staging area by our construction crews, and we anticipate that only 120 stalls will be available for use. (Down from our current total of 520.)
    Back to questions.
  • Will Talisman Centre be closed in 2010?
    Partially. When the facility enhancement project begins in January 2010, only the tented portion of the facility will be closed. The two annex buildings, (the buildings on either side of the tented portion of Talisman Centre) will remain open. These buildings include a 50-metre swimming pool, two gyms, the Profile Room, cardio and weight training area, office space, LifeMark Health, and a 20-person hot-tub. Drop-in and group fitness classes and other registered programs and classes may continue to run in these annex buildings. Detailed scheduling information will be made available as soon as it has been confirmed. Back to questions.
  • What will happen to my membership?
    Members are welcome to choose what they would like to have happen to their memberships at Talisman Centre.
    1.Continue to use the facility. The two annex buildings of Talisman Centre will be open, and your membership will still be valid through 2010. We'd love to have you!
    2. If a customer feels that they will not be able to use Talisman Centre's two annex buildings during the facility enhancement, they can opt for a pro-rated membership that will last until the facility closes in 2010.
    3. Alternatively, members who wish to do so may "freeze" their membership, locking in the 2009 rates, and then "un-freeze" the membership when Talisman Centre's main building re-opens in 2011. Back to questions.
  • When is the roof replacement going to happen?
    Talisman Centre is open, business as usual, until the actual construction on the building begins in 2010. The next phase of the process is to hire a construction manager to look at the logistics of how the actual construction project will roll out in 2010. Back to questions.
  • Is the current roof safe? Will it last until 2010?
    Yes. The existing roof is still structurally sound. It is 25 years old and outliving its life expectancy well. However, an engineering team has recommended the roof replacement no later than 2010 to ensure its future integrity and avoid expensive, unplanned shutdowns. Back to questions.
  • What will happen to Talisman Centre members during the proposed 2010 shutdown?
    Talisman Centre is currently working on a business interruption strategy for 2010. For example, the two annex buildings will remain open to members and sport partners, use of the Stanley Park outdoor 20-metre pool will be considered and other satellite facilities are being explored to house some programs and fitness equipment that members would have access to.

    Member exchange agreements are also either in place or will be worked out with other recreational facilities in Calgary. These agreements will provide members with access to other local facilities.

    Please note that The City of Calgary owns Talisman Centre, but does not operate it. For questions about Talisman Centre’s operations or what options will be available to current and future members in 2010, please contact the Talisman Centre at: 233-8393, e-mail: info@talismancentre.com or visit their customer service/information desk. Back to questions.
  • Why do you want to shut down Talisman Centre for nine to 12 months in 2010?
    The shut down is recommended for the tented portion of the building. The 25-year-old fabric roof is at the end of its lifecycle and needs to be replaced in 2010. This construction process will require massive cranes and other heavy equipment on site.

    Our goal is to keep open the two annex buildings adjoining the tented portion of Talisman Centre. Use of the facilities in the two annex buildings will be determined by the Lindsay Park Sport Society Board of Governors and the Talisman Centre management team. The closure will be a short-term inconvenience; however the result will be extending the life of this popular facility for another 30-plus years. Back to questions.
  • What, exactly, has Council approved?
    Council’s Standing Policy Committee for Community and Protective Services has approved $41.5M capital appropriation for the roof replacement. The project was subsequently passed by full Council on May 12. The expectation is that City Administration will report back to Council no later than September 2009 on final tender costs and opportunities to achieve energy efficiency improvements.

    The design option that has been approved is a sealed roof system with two layers of outer fabric covering an insulating layer of Nanogel. This solution will enhance insulation to a rating of R8-to-R12, allow more natural light, and maintain the iconic look of the current roof. Further analysis confirms that the third critical roof performance issue, severe condensation, results from ineffective airflow over the roof fabric during cold weather. An improved mechanical system to dehumidify the underside of the proposed Nanogel fabric is recommended to address this issue. Back to questions.
  • What is being done to communicate the shut down to Talisman Centre staff, members and sport partners?
    That process is already underway. Talisman Centre staff, members, sport partners, vendors and other stakeholders are receiving, and will continue to receive, timely updates as key decisions are made on this project. Back to questions.
  • What the heck is Nanogel?
    Nanogel aerogel is a light weight, nanoporous, translucent insulating material that was first discovered by scientists in the 1930s. Its appearance is sometimes described as "liquid smoke." More recently, Nanogel was commercialized for intense insulation applications such as NASA's Mars Rover, deep sea pipelines, and roofing material.

    The Talisman Centre's proposed fabric roof will include layers of translucent Nanogel inside two layers of an extremely durable, translucent and weather-resistant fabric. The fabric roof includes a Teflon-like substance called PTFE. Working together, the Nanogel insulation and PTFE fabric will improve energy efficiency within Talisman Centre and provide significant energy and cost savings over the next 30-plus years. Back to questions.
  • Why don’t you just build a new Talisman Centre?
    The 2007-08 engineering study included an estimate on the cost of a new building. To demolish the current facility, rebuild a more traditional box-style building on the existing site and re-equip it, the cost was estimated to be approximately $222M (in 2008 dollars). The construction period for this type of new building, or any significant change to the structure, would also be closer to a two-to-four year project, requiring a much longer facility shut down. This type of project would also require the construction of a parkade, as per building code requirements. Back to questions.
  • Why don’t you put on a more traditional roof, like metal, concrete or asphalt?
    These options would be much more expensive. They would require expensive structural changes and additional code requirements. These options would also require a much longer shut-down period of the facility. Back to questions.
  • How will the proposed new roof clean Calgary’s air?
    The fabric roof will feature a titanium dioxide coating. This coating will help keep the roof white and will clean off dirt. According to the manufacturer, this coating on a 15,000-square-metre roof will help clean Calgary’s air by neutralizing the exhaust of 39 cars. Titanium dioxide works by using its catalytic properties to remove nitrogen oxide from the air and then breaks it down into more environmentally benign substances. Back to questions.
  • Why doesn’t Talisman Energy pay for the roof replacement?
    Talisman Energy Inc. does not own Talisman Centre. Rather, Talisman Energy bought the naming rights to the facility in exchange for a $10-million sponsorship, a decision approved by City Council in 2002. Funds from this sponsorship augment the facility's staff and operating costs with $500,000 each year for 20 years. The City of Calgary built the facility in 1983 and is contractually obligated to fix the roof. Though owned by the City of Calgary, the facility is managed and operated by the non-profit Lindsay Park Sport Society. Back to questions.
  • I want more information.
    If you have a question that you think should be featured in this FAQ, contact us, and we'll do our best to answer it. Below are the contacts for Talisman Centre's 2010 facility enhancement project:

    The roof replacement project:
    Call: 3-1-1
    E-mail: 3-1-1contactus@calgary.ca

    Talisman Centre customer/operations inquiries:
    Call: 403-233-8393

    Media inquiries on the roof replacement to:
    Dennis Urquhart, Communications
    Community Services & Protective Services
    The City of Calgary
    ph: 403-268-2912

    Media inquiries on Talisman Centre operations:
    Robin Mitchell
    President & Chief Operating Officer
    Talisman Centre
    ph: 403-233-8393 Back to questions.